you recognise one of these?
An existing software offering or small electronic
device that you already offer on the market is giving you a lot of
reactions of users that don't understand the product. You need to
set-up a help-desk to answer all the questions. Also sales are down.
want to improve one of your products, but before
you start redesign, you want to know if the proposed improvement
is what users expect.
a new device (device, software
or website) you want to have th euser interface designed in a user
centred and user friendly way. With the design, your specialists
are provided with a solid basis for product development.
have this revolutionairy idea and next to market
research for price and market share you also want information about
potential users and ther wishes and demands for this idea.
want a couple of your employees to learn more abnout how to include
users in product development, so that the whole proces bevomes more